Questions related to Crown & Anchor Society Loyalty Program
After completing your first Royal Caribbean cruise, you will automatically be enrolled and start receiving membership benefits (for US & Canadian residents). You also have the option to enroll at any time, even before your first cruise. If you have s...
Cruise Points are the way you earn membership status in the Crown & Anchor Society. You can earn one Cruise Point for every cruise night you sail with us, and DOUBLE the points when you purchase a suite. For instance, if you complete a 7-night cruise...
After completing your first cruise, you'll achieve Gold tier status in Crown & Anchor Society, unlocking numerous exclusive perks such as special savings on cruise vacations, exciting onboard offers every time you sail with us and more. Members also ...
It's important to always provide your Membership Number when reserving a Royal Caribbean cruise vacation. Remind your travel advisor to include it. After all, your Crown & Anchor Membership Number is the only way we can make sure you receive all the ...
Crown & Anchor Society members can view their points and tier benefits on the Royal Caribbean App or online on your Guest Account page. If your loyalty information is not listed, add your member number on either the Dashboard screen or within Setting...
As a Crown & Anchor Society member, your level in the program depends on the number of cruise vacations you have taken. To receive Cruise Points, please contact Crown & Anchor Society at (800) 526-9723. If you are outside the U.S. and Canada, call (5...
To view past cruises, sign in to your account and go to the “Past cruises” tab, but bear in mind that cruises and points can take up to 30 days after a cruise ends to display. If no cruises are listed, check that your loyalty information is showing n...
It is important to us that our onboard staff be able to easily recognize you as a Crown & Anchor Society member. While this information is on your SeaPass® card, by wearing your lapel pin, our onboard staff will be able to recognize you and provide t...
A commemorative Crown & Anchor Society Crystal Block award will be delivered to you during the sailing on which you attain your 140, 210, 280 and 350 cruise points and on every 70 cruise points thereafter. One (1) block is awarded per relationship. A...
The Crown Lounge is an exclusive benefit for Diamond, Diamond Plus and Pinnacle Club members and cannot be extended to include friends and family. Each lounge provides a Concierge to assist with any special needs or requests during your sailing. On s...
Diamond Plus & Pinnacle Club Crown & Anchor Society members are eligible to select complimentary amenities which are delivered to your stateroom once onboard. Amenities are per household and will not be delivered on sailings less than 3 nights. Only ...
Pinnacle Club members who reach 700 and 1,050 Cruise Points will qualify for a balcony stateroom on a minimum 7-night sailing. Upon reaching 1,400 Cruise Points, and for every additional 350-point milestone, they will receive a complimentary Junior S...
Access to Suite amenities (Suite/Concierge Lounge, Coastal Kitchen and Suite Sun Decks) is reserved exclusively for guests staying in qualifying Suites. Crown & Anchor Society Pinnacle Club members may also enjoy access to these spaces, subject to av...
Members can now receive one-for-one tier matching across all three Royal Caribbean Group brands: Royal Caribbean International®, Celebrity Cruises® and Silversea®.
