Q
I don’t see a badge for some of my past cruises? Why aren’t they showing?
A
Badges are earned only for ships that Royal Caribbean still owns and operates.
Recent cruises, points and badges may take up to 30 days after a completed cruise to appear.
To troubleshoot, first, check your past cruise history in the app. If any of your past sailings are not displayed, you won’t see a badge for that ship.
Second, sign out and log back into the app.
Lastly, if your app is missing your cruises and badges after the 30-day period, please email crownandanchor@rccl.com for assistance.
