How do I participate in the Loyalty Status Match program?

If you're currently a member of more than one Royal Caribbean Group brand’s loyalty program, we will verify your information and upgrade your status based on the table above for the programs you participate in. Your status will be updated automatically within 7 days. If you qualify for an upgrade in status, you will receive an email confirming your new status from the program(s) where your status has changed.

If you're not a member of any of the Royal Caribbean Group brand loyalty programs, there are various ways to enroll:

• If you're opted in to receive marketing email communications from each brand, you will receive an email on May 30th with a form for you to enroll in the loyalty programs you are currently not a part of.

• For Crown & Anchor Society and Captain’s Club: You can also enroll through the Royal Caribbean or Celebrity Cruises websites, or their respective apps at any time. Apps can be downloaded from the Apple or Google Play app stores.
  • If you are currently only a member of the Venetian Society, the best way to enroll is through the email sent on May 30^th or by calling our contact centers listed in #4 below.

• For Venetian Society: You can enroll through the Royal Caribbean and Celebrity Cruises app once you are a member of those programs.
  • Note, pre-gold and preview members are not eligible for status match with Venetian Society.

• For additional assistance, you can call our contact centers:
  • Crown & Anchor Society: 1-800-526-9723 or (541) 285-9723 if outside the U.S. and Canada (charges may apply)
  • Captain’s Club: 1-800-760-0654 or 1-316-554-5961 if outside of U.S and Canada (charges may apply)
  • Venetian Society: 1-888-978-4070 (North America) or call your local Silversea Office (charges may apply)